Question 1

How do I begin working with you on my veil?

Accepted Answer

To start your Bespoke veil journey, you can either book a free call (https://www.sophieraval.com/booking-calendar/phone-appointment)with Sophie or submit an enquiry.(https://www.sophieraval.com/contact)

If you’re going for a Collection design, you can order your veil directly from our online store. For Semi-Bespoke customisations, submit an enquiry (https://www.sophieraval.com/contact)to get started.

Question 2

Do you work with brides from the USA / Worldwide?

Accepted Answer

Yes! Since launching we’ve worked with brides from all around the world, from the US to Dubai to Australia. Around 80% of our orders are completed remotely, so rest assured you’ll experience the same seamless creative process that’s at the heart of what we offer to all our brides in bringing their veil vision to life.

Question 3

How is it possible to design my perfect veil remotely?

Accepted Answer

The two technical elements to making your veil perfect are length and colour.

Length
Unlike a wedding dress, there are only two measurements we need to ensure the perfect proportion of your veil. The first is your height, and the second is the length of your train, which we get directly from your dress shop.

Colour
We also confirm the colour with your shop directly, as well as providing samples which can be checked against your dress.

When it comes to the design, Sophie creates accurate design sketches so you can see the overall look of your veil and make sure it matches your vision. When your veil is being made, all the elements will be pinned for your approval before being stitched, which offers you the ability to make tweaks. This could be as simple as circling a flower and saying you’d like it 2cm to the left!

Question 4

What is the difference between a Bespoke and Semi-Bespoke veil?

Accepted Answer

Semi-Bespoke
With a Semi-Bespoke veil, you're limited to the materials in the Collection, but you can combine one or more designs. As an example, you can add the Isla (https://www.sophieraval.com/product/isla-embroidered-name-veil)embroidery to the Elizabeth (https://www.sophieraval.com/product/elizabeth-floral-guipure-lace-veil)veil, or reduce the number of flowers on the Sophie.(https://www.sophieraval.com/floral-veils/3d-flower-veil) You’ll work with a member of our team to decide your personalisations to a Collection design, with advice on what will best complement your dress.

Bespoke
A Bespoke veil offers limitless possibilities on all elements of your veil.

For Bespoke Lace and Floral veils, we narrow down a range of around 2,000 options to offer you up to 10 that perfectly complement your dress.

For Bespoke Embroidered veils, each and every motif is individually sketched, designed and then sampled.

Bespoke gives you the broadest scope to make sure every element of your veil matches your vision. You’ll work personally with Sophie on creating a unique veil design, with accurate design sketches included in your quote.

Question 5

Can I add embroidery to a bridal veil purchased elsewhere?

Accepted Answer

Unfortunately we don't embroider onto existing veils purchased elsewhere.

Question 6

What is the lead time on a veil?

Accepted Answer

The lead times on Collection veils range from 2 to 8 weeks (please check the specific lead time in each listing). Our standard lead time on Semi-Bespoke veils is 4 to 10 weeks, and on Bespoke veils is 12 weeks.

We recommend having your veil in time for your final fitting so you can try it on with your dress - and we do our best to accommodate this.

From time to time, we are able to reduce lead times if we have capacity in allocated making time and if we have the materials readily available.

Question 7

Do you offer a rush service if I need my veil sooner?

Accepted Answer

Yes! Our standard rush fees are 10% per 1 week of lead time reduction. As an example if the stated lead time is 6 weeks and you would like it in 4 weeks, this would incur a 20% rush fee. Please note, in some cases we may not be able to accommodate rush orders due to lead times on materials.

Question 8

How much do your veils cost?

Accepted Answer

Our Collection veils range from £250 to £3,220 / $325 to $4,185 - each veil has its price shown and is available to order directly from the website. Bespoke veils start from £1,500 / $2,000.

Question 9

Do I pay a deposit or pay in full?

Accepted Answer

Collection orders are paid for in full via our online store.

For Semi-Bespoke orders, a minimum of 50% of the quoted amount is due upfront. The remaining balance is settled when you've received photos of your finished veil and it's ready to be dispatched.

For Bespoke orders, you will pay an initial deductible deposit of £50-150 which includes consultation(s) with Sophie, tulle and lace/embroidered samples, personalised veil research, accurate design sketches and a tailored quote. If you proceed to purchase the veil, a minimum of 50% of the quoted amount is due upfront, less the deposit. The remaining balance is settled when your veil is ready to be dispatched.

Question 10

Do you have a studio so I can try before I buy?

Accepted Answer

Yes! If you’d like to try on our veils in person, you can do so either at our studio in Oxfordshire or at The Wedding Club showrooms in London and Birmingham.

Oxfordshire
Studio appointments (https://www.sophieraval.com/appointments)are held by Sophie in her 1570s thatched cottage based in Bloxham, Oxfordshire.

London/Birmingham
The Wedding Club (http://www.thewedding-club.co.uk/)appointments, which are held in Knightsbridge, London and Harvey Nichols, Birmingham, can be booked by calling the TWC team on +44 12 1440 8276 or emailing info@thewedding-club.co.uk. (info@thewedding-club.co.uk.)

Question 11

How will my veil be sent and how soon will I receive it?

Accepted Answer

All our veils are packaged with care and delivered in their own luxury presentation box.

UK Delivery 
Veils up to the value of £2,500 will be sent via insured Special Delivery with Royal Mail. This is a next-day service, post dispatch, excluding Sundays. Veils over £2,500 will be sent via insured courier (such as FedEx), which is typically a two day service. You will be provided with a tracking link.

USA & Worldwide
All veils delivered outside the UK will be sent via fully insured courier (such as FedEx). This is typically a 3-5 working day service, post dispatch.

Orders delivered outside the UK will have their value and contents accurately declared. You may be required to pay customs charges once your parcel arrives at your country of destination. It is your responsibility to be aware of your own country's custom rules and to pay any fees on delivery.

Question 12

What's the maximum width and length of veil you create?

Accepted Answer

Maximum Width 
Although most Bespoke (https://www.sophieraval.com/bespoke)veils are 300cm in width, the maximum width is 360cm. This extra-wide tulle is only available from one supplier in the UK: a Nottingham-based factory, the same one that had also woven Kate Middleton and Meghan Markle's wedding veils. Within our Collection,(https://www.sophieraval.com/collection) the widest veil measures 300cm. This is wide enough to cover most trains and creates a beautiful puddle.

Maximum Length 
For most brides a 300cm Cathedral or 350cm Royal Cathedral veil will be long enough to cover their train. However, unlike with the width, there isn't a maximum length - only the practicality in managing the veil on the day! For past brides, we have created veils up to 8 metres in length.

Question 13

Do you offer veil restoration?

Accepted Answer

Yes - we take on select veil restoration commissions, particularly for heirloom silk veils.

During her time as a costume-maker at The Royal Opera House, Sophie undertook restoration work on costumes which had been used throughout the 20th century.

To discuss if your veil is suitable for this service, please get in touch.

Question 14

Can I repurpose a wedding dress to create my bespoke veil?

Accepted Answer

Yes - within the Bespoke (https://www.sophieraval.com/bespoke)process, you can incorporate sentimental elements from a loved one's dress or veil. Typically this would involve carefully removing the lace, dying it to match the tulle, and appliqueing it onto the veil. Our Bespoke Lace veils start at £1,500 / $2,000.

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contact@sophieraval.com
+44 7554 020 897
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VEIL FAQ

T&Cs & Privacy Policy​

GET IN TOUCH Contact Form contact@sophieraval.com +44 7554 020 897 London & Oxfordshire

T&Cs & Privacy Policy

GET IN TOUCH
Contact Form
contact@sophieraval.com
+44 7554 020 897
London & Oxfordshire